Terms of Use

Paper-Arts Ltd (“Paper-Arts”, “we”, “our”, “us”) is the owner of the Paper-Arts online shop website.

Terms of use agreement

The use of this website is governed by the policies, terms and conditions specified below. Please read them carefully. By using the website you have accepted these terms and conditions. Your submission of an order to Paper-Arts indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms and conditions included in any purchase order, whether or not such terms and conditions are signed by Paper-Arts.

Paper-Arts reserves the right to make changes to this website terms and conditions and privacy policy at any time.

Order Acceptance

Your electronic receipt or order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We will check the information you give us for validity, by verifying your method of payment, billing and shipping details prior to fulfilling the order.

We may require additional verifications or information before accepting any order. Paper-Arts is a seller to end user customers and does not accept orders from dealers, exporters, wholesalers, or other customers who intend to resell the products offered by Paper-Arts.

Paper-Arts reserves the right at any time after receipt of your order to accept or decline your order for any reason. Paper-Arts reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item.

Your Credit Card/Debit Card will be refunded in the event that your order is not accepted.

Stock levels displayed to you are accurate at the last known update; stock availability is subject to change. If we are unable to fulfill your order we will contact you as soon as possible.


By using this website, you agree that the use of this website is at your sole risk. Paper-Arts is not liable for any losses or damages caused by this website or any website linked to or from this website.


The delivery times provided by Paper-Arts are estimates only. Paper-Arts will not be held accountable for late deliveries or damage relating to late deliveries.

In the event that multiple items are ordered, part deliveries may be made where stock is not available. Please ensure you enter the correct delivery address. Paper-Arts cannot be held responsible for incorrectly entered delivery addresses.

International Custom Charges

Some international orders may incur a customs or import duty charge. Paper-Arts do not have any control over these charges or unable to advise what they will be, as it is based on your own countries regulations and compliance. For more information please contact your local customs office. Any charges incurred are to be paid by the customer on delivery of the order.

Acceptance of Orders

The buyer is responsible for inspecting the goods for fault and notifying us within 3 working days of receiving the goods should there be a fault.


Prices are subject to change without notice. Paper-Arts reserves the right to revoke any stated offer and correct any pricing errors including after an order has been submitted and whether or not the order has been confirmed and your credit card charged.

There may be duties and taxes added to your package by the destination country. You will be responsible for these upon delivery and are not included in your order total. All credit cards are charged in New Zealand dollars as shown in the online shop. Your credit card company or bank may add additional charges which you are liable for. Please check with your credit card company or bank before your purchase.

Refunds and Returns

Paper-Arts will happily replace product that arrives in unsatisfactory condition or is not what you ordered. In such instances please contact us immediately so we can rectify the situation. We cannot accept returns for custom work, such as invitations, where a proof has been approved for printing. Any errors or omissions on our part will be corrected at our expense.

Order Cancellations

If you’re having second thoughts about your online order and wish to cancel it, please contact us as soon as possible. We cannot make changes to your order once it has been placed. As we are committed to getting your order to you as soon as possible, if it has been released for processing we cannot guarantee we can cancel the order.

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error, Paper-Arts reserves the right to refuse or cancel any orders placed for the listed product at the incorrect price. Paper-Arts reserves the right to refuse or cancel such orders whether or not the order has been confirmed and your credit card was charged. If your Credit Card has already been charged for the purchase and your order is cancelled, Paper-Arts shall immediately issue a credit to your Credit Card in the amount of the charge.

Copyright and Trademark notice

This website is owned and operated by Paper-Arts Limited. Unless otherwise specified, all materials appearing on this website, including text, web design, logos, graphics, icons and images, as well as the selection, assembly and arrangement thereof, are the sole property of Paper-Arts Limited. All software used on the website is the sole property of Paper-Arts Limited or those supplying the software. You may use the content of this website only for the purpose of shopping or placing an order on this website and for no other purposes. No materials from this website may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without Paper-Arts Limited prior written consent. All rights expressly granted herein are reserved. Any unauthorised use of the materials appearing on this website may violate copyright, trademark and other applicable laws could result in criminal or civil penalties.


Paper-Arts will not disclose information regarding your personal details, account or transactions to any third party other than in accordance with its Privacy Policy as indicated at Privacy Policy. You hereby agree that you have read and accepted the Privacy Policy.


This website may contain links to other websites that are not owned or operated by Paper-Arts. You acknowledge that Paper-Arts is not responsible for the operation of or content located on or through any such website.

Governing Law

The website is governed by the laws of New Zealand. When you access the website, you submit to the exclusive jurisdiction of the New Zealand courts.


The English version of these terms and conditions is the prevailing version for your purchase.


Should you have any questions, suggestions or complaints concerning your order, your purchase, these Terms of Use, or if you desire to contact Paper-Arts for any reason, please do so by email by visiting the Paper-Arts Contact Us page.